Design & Development

Steve Shields

Co-Founder and CEO of Action Pact, with offices in Manhattan, KS, Atlanta, GA, Milwaukee, WI and Kolkata, India.    Action Pact has become an international comprehensive senior living firm with services including architecture, project development, financial modeling, operations consulting and fund sourcing.   In addition, Action Pact owns its own senior living campuses, the first of which will open in June 2015 in Kansas City, KS, followed by another in Topeka, KS and another in Liberty, MO.  Action Pact is known globally for its innovation and high quality standards in senior living. 


Steve is an international thought and action leader in the creation of innovative models in senior living.  He is a sought-after keynote speaker and workshop presenter on leadership and transformation in senior living and hospital care.   He was formerly the President and CEO of Meadowlark Hills Retirement Community in Manhattan, KS - an internationally known senior living provider that pioneered and shaped the “Household Model” in the 1990’s under Steve’s leadership. 


Steve and LaVrene Norton co-authored the book, “In Pursuit of the Sunbeam, a Practical Guide to Transformation from Institution to Household,” which is currently in its sixth printing and has sold in all 50 states and numerous foreign countries.  He is also the co-author of “The Household Model Business Case,” a definitive work establishing viability of this model in long-term care.


Steve is an emeritus board member of the Fort Hays State University Foundation, a founder of the Pioneer Network of Rochester, NY and has served on many local, state and national boards.  Steve also taught leadership in long-term care for 17 years at Kansas State University.

Martin Dickmann

CFO, Action Pact Development


Prior to forming Action Pact Development, Martin worked as a Healthcare Feasibility Consultant for BDO Seidman, LLP and LarsonAllen, LLP. While at those firms, he worked on examinations of financial forecasts that led to financings cumulatively valued at over $1 billion. Preceding his work as a consultant, Martin served as a Director at Formation Capital, an organization that owned over 100 nursing homes.

In addition to his consulting and development work, Martin serves as the treasurer of the Association of Households International, Inc., a non-profit association dedicated to providing educational training programs and the promotion of the Household Model.

Since graduating from Saint Louis University, Martin has spent nearly his entire career in the senior living industry and is dedicated to the goal of creating home for elders.

Chris Cole,

Chief Development Officer


Chris leads Action Pact’s integrated development practice.  With a background in urban design, planning and law, he assists the Action Pact team in strategic planning, site analysis, project feasibility and constructability assessment.


He is experienced in the delivery of complex integrated development projects, including ground-up, retrofit, adaptive reuse and comprehensive redevelopment, with responsibility for projects at a variety of scales ranging from individual structures to entire communities.


Chris possesses 18 years of integrated practice in real estate, planning and development, including design, feasibility, entitlement, underwriting, finance and delivery of commercial, residential and mixed use projects both domestically and abroad.


Additionally, his 16 years of organizational leadership, managerial and operational experience in real estate investment and complex finance enable him to provide valuable insight to Action Pact clients throughout a project life cycle.  In his career, Chris has held operational and delivery responsibility for projects totaling over $2 billion in project value.

Tracy Anderson, AIA

Principal Architect, Action Pact Design


Tracy has over 20 years of experience in the architectural field and 6 years of experience in the Household Model for senior living. Under Tracy’s leadership, Action Pact Design has become a national leader in the design of the Household Model and other futuristic service and living models in the senior living sector.


Tracy holds a Bachelor of Architecture degree from Kansas State University. He is a member of American Institute of Architects (AIA) and is Past President of the Flint Hills chapter. Tracy holds a certificate with the National Council of Architectural Registration Boards (NCARB) which allows for licensure in most states.

Dan Knight, AIA

Principal Architect, Action Pact Design

Dan oversees the technical aspects of Action Pact Design.  Blending a keen eye for detail with a strong sense for human scale, Dan plays an integral role as the seamless interface between the architecture and engineering teams, strategically positioned to provide valuable input to all members, enabling efficient application of the principles of the integrated design process.


Dan possesses extensive experience in Household Model design, both in delivery of new ground-up construction as well as in the often complicated retrofit of existing facilities. He holds a Master of Science degree in Architectural Engineering from Kansas State University and is a member of American Institute of Architects (AIA), Flint Hills Chapter.

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Contact LaVrene Norton

at 414.258.3649

or Steve Shields

at 785.313.4059




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