Household Matters:
A Good Life 'Round The Clock
An integrated toolkit of materials and systems
for Culture Change
Action Pact, Inc. & Meadowlark Hills, © 2006.
Developed by Meadowlark Hills and Action Pact, Inc, and
funded by the Commonwealth Fund, Sunflower Foundation
and the Kansas Department on Aging, Household Matters is an
integrated toolkit of materials and systems for use by long-term
care providers (and others) with a stake in transforming the culture
of nursing homes in a sustainable fashion.
Taken together, the toolkit's components provide an explicit
roadmap for how an organization can shape itself to operate in a
resident-directed service model with a well-trained, empowered,
and satisfied workforce. The packaged toolkit will not only assist
in assuring culture change sustainability, but will be a vehicle
also for increasing the rate of culture change penetration in the
long-term care community.
Packaged in a sleek, hardboard "briefcase" with a carry-along
handle, the toolkit is perfectly suited for both a resource
bookshelf, or a mobile resource to move between departments or
clients.
The Household Matters toolkit contains the following:
- In Pursuit of the Sunbeam: A Practical Guide to Transform
Institutions to Homes. A leadership book by Steve Shields &
LaVrene Norton that assists providers by providing a change
framework based on the Norton/Shields Change Matrix: Self,
Leadership, Organizational and Environmental Transformation.
- Daybreak: Creating Home. A CD-ROM containing a
comprehensive set of policies and procedures shaped for
household life.
- Midday: Living & Working in Harmony. On CD-ROM, an
integrated human resource system that reflects the values of the
new model.
- Evensong: Reflecting on Quality. A CD-ROM with a system of
team-based continuous quality improvement.
- Training Guide for Self-led Teams. A comprehensive 168-page
workbook filled with exercises and discussions to flesh out the
concepts that are the foundation of teamwork in the new model.
- 3 DVDs of video vignettes to use in training. Supporting
and illustrating concepts ranging from Hiring and Orientation to
Dining to Learning Circles.
Household Matters is a comprehensive template of methodologies and
support systems - a template to initiate and sustain change to
transform institution to home in the nursing home.
There are several potential audiences for this product, the
principal one being organizations such as nursing homes and
assisted living facilities which provide institutional, long-term
care services. Additionally, this toolkit will greatly benefit
both consultants in long-term care, and training programs for LTC
administrators.
Ultimately, the future of long-term care lies in preparing
administrators to lead those nursing homes which have become
person-directed, or to lead nursing homes through the culture
change process. The multi-media resources included will be
invaluable to consultants and training programs enhance their
services and effectiveness in helping organizations reshape
themselves.
