Upcoming Events
Webinar: Are you still not celebrating various ethnicities & incorporating themes into the life of your home starting with food and the dining experience?
Are you still not celebrating various ethnicities & incorporating themes into the life of your home starting with food and the dining experience? Learn how to celebrate diversity with dining.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Webinar: Are you still not offering the opportunity for people to help themselves?
Are you still not offering the opportunity for people to help themselves? Learn how to increase accessibility.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Webinar: Is your dining experience still institutional?
Is your dining experience still institutional? Learn how to create a normal home dining experience and enjoyable in-room dining experience.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Webinar: Are your residents still not involved in preparing food?
Are your residents still not involved in preparing food? Learn how to involve them.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Webinar: Are your residents still offered institutional meals?
Are your residents still offered institutional meals? Learn how to nourish the body and soul.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Webinar: Are your residents still offered set meal times?
Are your residents still offered set meal times? Learn how to offer open dining times.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Webinar: Are your residents still only offered the main meal or the alternate/token choice?
Are your residents still only offered the main meal or the alternate/token choice? Learn how to increase choices and offer true choice.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Webinar: Are your residents still offered artificial food/supplements?
Are your residents still offered artificial food/supplements? Learn how to offer real foods instead.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Webinar: Are your residents still offered the outdated altered consistency diets?
Are your residents still offered the outdated altered consistency diets? Learn how to offer what residents will accept… gladly.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Webinar: Are your residents still enduring restricted diets?
Are your residents still enduring restricted diets? Learn how to offer what residents want to eat.
This is a continuation of the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Back to Food = Love, Life, Health and Wellbeing = Compliance and Culture Change
Back to Food = Love, Life, Health and Wellbeing = Compliance and Culture Change
This is the first in the 2023 series, Back to the Future: Moving Dining Forward.
Hosted and presented by Carmen Bowman MHS, BSW, Regulator turned Educator.
With Registered Dietitian and Licensed Nursing Home Administrator: Linda Bump MPH, RD, Action Pact Consultant.
From token to true choice, using regulations and standards to help people living in long-term care to eat what they want to eat, and to live the lives they want to live.
Come out of the pandemic better. Take advantage of this time and do it different. Learn how to shift your culture to honor each individual and get back to normal, to HOME, particularly in all things dining and vibrant daily living.
Each webinar will be framed by culture change practices, the Dining Practice Standards, leaning into CMS requirements and the Artifacts of Culture Change 2.0, the domains of wellbeing embedded in the CMS RoPs, and Kitwood’s basic human needs.
Topics and concepts will include:
Offer true choice, not token choice
Real foods not artificial
Nourishment for body and soul
Ability to get snacks without needing to ask
A normal dining experience
Open dining times instead of set
Regular diets instead of restricted
Delicious foods of a pureed consistency, replacing unpalatable
Varying cultural/ethnic preferences
Simple and daily pleasures
Involve residents in preparation of foods
All this and more will help your home comply with CMS requirements to honor choice, health and wellbeing. Culture change practices and the Dining Practice Standards have helped professionals to help residents eat foods they want to eat, to gain instead of lose weight, enjoy dining and vibrant life again and experience improvement in their quality of living.
Join us for each month's conversation guided by Linda Bump and Carmen Bowman.
Carmen Bowman
Carmen owns Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and was the first certified activity professional to be a surveyor. Carmen co-developed the Artifacts of Culture Change 2.0 measurement tool and is the author of several Action Pact workbooks.
Linda Bump
Linda Bump is a Registered Dietitian and Licensed Nursing Home Administrator with a passion for resident choice and quality of life, with a particular focus on the kitchen as the heart of the home. As an administrator, she has guided four organizations through transformations to a social model of care: Northome Healthcare Center, Bigfork Valley Communities, Meadowlark Hills and Pennybyrn at Maryfield. She has extensive experience as both an internal and external consultant in nursing homes and has provided education on culture change to 60+ nursing homes through her work with Action Pact since 1999.
Individualizing Care Plans to Include Proactive Practices to Prevent Falls
Individualizing Care Plans to Include Proactive Practices to Prevent Falls
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is the last of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Proactive Practice: Using the Environment to Our Advantage to Prevent Falls
Proactive Practice: Using the Environment to Our Advantage to Prevent Falls
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is a continuation of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Proactive Practice: Enhancing Well-being - Now Part of CMS Requirements
Proactive Practice: Enhancing Well-being - Now Part of CMS Requirements
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is a continuation of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Proactive Practice: Identifying Highest Practicable Level of Well-being – as Required by CMS Regulations
Proactive Practice: Identifying Highest Practicable Level of Well-being – as Required by CMS Regulations
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is a continuation of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Proactive Practices: Honoring Sleep/Natural Awakening & Open Dining
Proactive Practices: Honoring Sleep/Natural Awakening & Open Dining
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is a continuation of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Lots More Proactive Practices to Reduce Falls
Lots More Proactive Practices to Reduce Falls
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is a continuation of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Proactive Practice: Meaningful Engagement by All
Proactive Practice: Meaningful Engagement by All
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is a continuation of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Proactive Practice: Increased Individualized Movement by All
Proactive Practice: Increased Individualized Movement by All
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is a continuation of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Proactive Practice: Proactively Checking In with Residents by All
Proactive Practice: Proactively Checking In with Residents by All
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is a continuation of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Proactive Practice: Anticipating Needs, Particularly Bathroom, by All
Proactive Practice: Anticipating Needs, Particularly Bathroom, by All
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is a continuation of the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Moving from the same old “interventions” to Proactive Practices
Moving from the same old “interventions” to Proactive Practices
Hosted and presented by Carmen Bowman
With Clinical Risk Management Consultant: Gloria Blackmon BSN, RN-BC, DNS-CT, Action Pact Consultant
This is the first in the Proactive Practices to Prevent Falls 2022 Series.
We’ve exhausted the same old list of “interventions.” Replace old, institutional “interventions” with individualized approaches and proactive practices. Learn how to create a proactive fall reduction culture by all. Teach everyone they have the SUPERPOWER to help prevent falls.
Join us each month for content taught by Carmen Bowman and then a conversation with Gloria Blackmon. Gloria has held every nursing position there is including director of nursing in the household model. With Action Pact she teaches the nurse leader intensives and coaches nursing teams in new household communities. Additionally, Gloria has 20 years experience in risk management including medical legal consultant. See details of the full series at https://www.actionpact.com/services/webinars.
Conversations with Carmen: Creating Connectedness
Creating Connectedness: What if everyone became a Connectedness Coordinator?
Presenter and Host: Carmen Bowman
How would you plan your day if you were a Connectedness Coordinator? What if we each took on that role, no matter our role? Be proactive. Intentionally connect residents with “their people,” and often. Create a plan for social connectedness for each person you serve. Then learn ideas to go further. Consider creating an expectancy of engagement, oath against boredom, everyone get to know each other better, discover what each person is famous for, and collect elders' advice to create a wisdom book!. Let’s take advantage of this unique time in history to go deeper with people, tap into and honor who they are. Did you know connectedness is now included in CMS requirements which also raise the level of quality of life requirements? Don’t let life get lost; it can’t be clinical care only.
Conversations with Carmen: Why Employees Leave and Ideas for Honoring, Retaining and Recruiting Them
Why Employees Leave and Ideas for Honoring, Retaining and Recruiting Them
Guest: Linda Shell, RN, PhD; with Host Carmen Bowman
LTC communities face daunting challenges when it comes to the difficulties of staffing right now. Employees have increased expectations of their leaders and managers than in the past. For organizations to thrive during rapid change, they need a mindset shift from traditional problem solving to an increased emphasis on the needs of the employee and the vital roles they hold. Learn to identify the top reasons why employees leave, and ideas for a culture that honors and includes employees like never before.
OCTOBER 15, 2021
Conversations with Carmen: Living Life Outside of Groups -Dispelling the Pressure to Hold Them
Living Life Outside of Groups - Dispelling the Pressure to Hold Them
Presenter and Host: Carmen Bowman
Most residents end up spending most time in their room, with or without a pandemic. We have needed to hone helping people live life outside of groups all along. Groups can never be 24/7 or meet everyone’s needs anyway. Gift residents with lots of ideas of things to do beyond the norm and beyond television. Encourage people with time on their hands to try something new, do things they have not done in a while, refocus their capabilities, live out passions in adaptive ways and not lose their taste for life no matter their abilities. Work with people to tell their life story, share wisdom, leave a legacy, develop the invention, book or song in their heart, armchair travel, plan, sing, study, sort photos, serve others, and more. What a great moment in time to get creative and go deeper with people. Learn how to have every team member honor and validate every individual's’ life role/contribution to your community.
SEPTEMBER 17, 2021
Conversations with Carmen: A Beautiful Day in the Neighborhood
A Beautiful Day in the Neighborhood
Guests: LaVrene Norton, Action Pact Founder & Executive Leader and Megan Hannan, Action Pact Consultant; with Host Carmen Bowman
Need help getting everyone out of the doldrums of COVID? Let free the spirit of joy and love - work together to bring back the simple pleasures of home. Create team on the fly. Let music and laughter rock the halls. Wave!
Think Neighborhood. Have a block party.
We begin again with a short presentation on the Artifacts of Culture Change as they can offer us a measurable road map. We will then head down the path to Neighborhood where culture change begins. Where good neighbors work together to enjoy and share the simple pleasures of daily life.
See you there!
The live webinar already occured, but the recording available for purchase.
Conversations with Carmen: Lots of Ideas for Getting Outdoors - an Artifact of Culture Change
Lots of Ideas for Getting Outdoors - an Artifact of Culture Change
Guest: Maggie Calkins, PhD, EDAC, Ideas Institute
Join us to grow your list of possibilities for getting people outdoors. We all know it is important but consider during this conversation taking a step into making it a priority for your culture. Getting outside benefits all of us. Do you ensure getting outdoors is on each person’s care plan?
This is a new Artifact of Culture Change along with the already existing artifacts of raised gardens and a walking/wheeling path. Don’t let your expensive courtyards or your vast grass lawns become wasted space. We’ve also learned we are all at lower risk of infection when spending time outdoors. Dine outside and hold meetings and other events in the great outdoors. Hear some of the insights from Dr. Calkins’ new white paper “Designing Gardens to Attract Activity: A primer for elder care communities”.
The live webinar already occured, but the recording available for purchase.
JULY 16, 2021